:root{--navy:#0f172a;--navy2:#1e293b;--blue:#2563eb;--blue-d:#1d4ed8;--blue-l:#eff6ff;--bg:#f5f7fb;--card:#fff;--line:#e5e9f0;--text:#0f172a;--muted:#64748b;--green:#16a34a;--green-l:#ecfdf5;--red:#dc2626;--red-l:#fef2f2;--amber:#d97706;--amber-l:#fffbeb;--purple:#7c3aed;--purple-l:#f5f3ff;--orange:#ea580c;--orange-l:#fff7ed;--grey-l:#f1f5f9;--r:12px}
*{box-sizing:border-box}
html,body{margin:0;padding:0}
body{font:14px/1.5 -apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Inter,Arial,sans-serif;color:var(--text);background:var(--bg)}
a{color:var(--blue);text-decoration:none}a:hover{text-decoration:underline}
h1,h2,h3{margin:0 0 .5rem;font-weight:700}
h1{font-size:28px}h2{font-size:18px}h3{font-size:15px}
.app{display:flex;min-height:100vh}
.side{width:250px;background:var(--navy);color:#cbd5e1;display:flex;flex-direction:column;padding:16px 12px;position:sticky;top:0;height:100vh;flex-shrink:0}
.brand{display:flex;gap:10px;align-items:center;padding:6px 8px 18px;color:#fff}
.brand .logo{width:38px;height:38px;border-radius:10px;background:var(--blue);display:grid;place-items:center;font-size:18px}
.brand b{font-size:17px;display:block}.brand small{color:#94a3b8;font-size:11px}
.nav a{display:flex;gap:10px;align-items:center;padding:10px 12px;border-radius:9px;color:#cbd5e1;font-weight:600;margin-bottom:3px}
.nav a:hover{background:var(--navy2);text-decoration:none;color:#fff}
.nav a.active{background:var(--blue);color:#fff}
.nav .sec{font-size:11px;text-transform:uppercase;letter-spacing:.06em;color:#64748b;padding:14px 12px 6px}
.nav .ic{width:18px;text-align:center;opacity:.9}
.side .bottom{margin-top:auto}
.main{flex:1;min-width:0;display:flex;flex-direction:column}
.topbar{background:#fff;border-bottom:1px solid var(--line);padding:14px 28px;display:flex;align-items:center;justify-content:space-between;position:sticky;top:0;z-index:5}
.topbar h1{font-size:20px;margin:0}
.who{display:flex;align-items:center;gap:10px;text-align:right}
.who .nm{font-weight:600}.who small{display:block;color:var(--muted)}
.avatar{width:36px;height:36px;border-radius:50%;background:var(--blue);color:#fff;display:grid;place-items:center;font-weight:700;font-size:13px}
.content{padding:24px 28px;max-width:1500px;width:100%}
.card{background:var(--card);border:1px solid var(--line);border-radius:var(--r);padding:18px 20px;margin-bottom:18px}
.card h2{display:flex;align-items:center;gap:8px;margin-bottom:12px}
.grid{display:grid;gap:18px}
.g3{grid-template-columns:repeat(3,minmax(0,1fr))}.g2{grid-template-columns:repeat(2,minmax(0,1fr))}.g4{grid-template-columns:repeat(4,minmax(0,1fr))}
.g21{grid-template-columns:2fr 1fr}
@media(max-width:1100px){.g3,.g4,.g21{grid-template-columns:1fr 1fr}}
@media(max-width:760px){.g3,.g4,.g2,.g21{grid-template-columns:1fr}.side{display:none}.content{padding:16px}}
.flash{padding:12px 16px;border-radius:9px;margin-bottom:16px;font-weight:600}
.flash.ok{background:var(--green-l);color:#166534;border:1px solid #bbf7d0}
.flash.error{background:var(--red-l);color:#991b1b;border:1px solid #fecaca}
.flash.info{background:var(--blue-l);color:#1e40af;border:1px solid #bfdbfe}
.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;padding:11px 20px;border-radius:9px;font-weight:700;border:1px solid var(--blue);background:var(--blue);color:#fff;cursor:pointer;font-size:14px;text-decoration:none!important}
.btn:hover{background:var(--blue-d)}
.btn.sec{background:#fff;color:var(--blue)}.btn.sec:hover{background:var(--blue-l)}
.btn.ghost{background:transparent;border-color:var(--line);color:var(--text)}.btn.ghost:hover{background:var(--grey-l)}
.btn.sm{padding:6px 12px;font-size:13px}
.btn.big{width:100%;padding:15px;font-size:16px}
.btn.danger{background:#fff;color:var(--red);border-color:#fecaca}
.kv{display:grid;grid-template-columns:150px 1fr;gap:10px 12px;align-items:start}
.kv .k{color:var(--muted);font-weight:500}
.kv .v{font-weight:500;word-break:break-word}
.kv .v.big{font-size:17px;font-weight:700}
.tag{display:inline-block;padding:3px 9px;border-radius:999px;font-size:12px;font-weight:700;background:var(--blue-l);color:var(--blue)}
.tag.NEW{background:var(--blue-l);color:var(--blue)}
.tag.POTENTIAL_LEAD{background:var(--green-l);color:#166534}
.tag.NO_ANSWER{background:var(--blue-l);color:#1e40af}
.tag.NOT_INTERESTED{background:var(--red-l);color:#991b1b}
.tag.POOR_DATA{background:var(--purple-l);color:#5b21b6}
.tag.GENERAL_LANDLINE{background:var(--orange-l);color:#9a3412}
.tag.INCORRECT_NUMBER{background:var(--amber-l);color:#92400e}
.tag.OTHER{background:var(--grey-l);color:#334155}
.tag.INTERESTED_GBIT{background:#ecfeff;color:#155e75}
.tag.WRONG_PERSON{background:#fdf2f8;color:#9d174d}
.oc.WRONG_PERSON label{background:#fdf2f8;color:#9d174d}
.oc.INTERESTED_GBIT label{background:#ecfeff;color:#155e75}
.tag.off{background:var(--grey-l);color:var(--muted)}
.tag.on{background:var(--green-l);color:#166534}
.banner{display:flex;align-items:center;justify-content:space-between;gap:12px;background:var(--blue-l);border:1px solid #bfdbfe;border-radius:10px;padding:12px 16px;color:var(--blue);font-weight:700;cursor:pointer;max-width:520px;margin:10px 0 18px}
.banner small{display:block;font-weight:500}
.meta{color:var(--muted);font-size:13px}
.hdr{display:flex;justify-content:space-between;align-items:flex-start;gap:16px}
.hdr .right{text-align:right}
.outcomes{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}
@media(max-width:900px){.outcomes{grid-template-columns:1fr 1fr}}
.oc{position:relative}
.oc input{position:absolute;opacity:0;width:1px;height:1px;left:8px;top:8px;margin:0;pointer-events:none}
.oc label{display:flex;gap:12px;align-items:center;position:relative;z-index:1;width:100%;height:100%;user-select:none;padding:14px 16px;border-radius:10px;border:2px solid transparent;cursor:pointer;min-height:66px;transition:.12s}
.oc label b{display:block;font-size:14px}.oc label span{display:block;font-size:13px;opacity:.85}
.oc .i{width:30px;height:30px;border-radius:50%;display:grid;place-items:center;font-size:15px;flex-shrink:0;background:#fff}
.oc.POTENTIAL_LEAD label{background:var(--green-l);color:#166534}
.oc.NO_ANSWER label{background:var(--blue-l);color:#1e40af}
.oc.NOT_INTERESTED label{background:var(--red-l);color:#991b1b}
.oc.POOR_DATA label{background:var(--purple-l);color:#5b21b6}
.oc.GENERAL_LANDLINE label{background:var(--orange-l);color:#9a3412}
.oc.INCORRECT_NUMBER label{background:var(--amber-l);color:#92400e}
.oc.OTHER label{background:var(--grey-l);color:#334155}
.oc input:checked+label{border-color:currentColor;box-shadow:0 0 0 3px rgba(37,99,235,.15)}
.oc input:focus-visible+label{outline:3px solid var(--blue)}
textarea,input[type=text],input[type=password],input[type=email],input[type=date],select,input[type=file]{width:100%;padding:10px 12px;border:1px solid #cbd5e1;border-radius:9px;font:inherit;background:#fff}
textarea{min-height:110px;resize:vertical}
label.f{display:block;font-weight:600;margin:10px 0 4px}
.req{color:var(--red)}
table{width:100%;border-collapse:collapse;font-size:13.5px}
th,td{text-align:left;padding:9px 10px;border-bottom:1px solid var(--line);vertical-align:top}
th{background:var(--grey-l);font-size:12px;text-transform:uppercase;letter-spacing:.04em;color:var(--muted);white-space:nowrap}
th.sortable{cursor:pointer;user-select:none}th.sortable:hover{color:var(--blue)}
th.sorted-asc::after{content:" ▲"}th.sorted-desc::after{content:" ▼"}
td.n,th.n{text-align:right;font-variant-numeric:tabular-nums}
tr:hover td{background:#fafbfd}
.tbl{overflow-x:auto}
.stat{background:var(--card);border:1px solid var(--line);border-radius:var(--r);padding:16px 18px}
.stat .l{color:var(--muted);font-size:12px;font-weight:600;text-transform:uppercase;letter-spacing:.04em}
.stat .v{font-size:28px;font-weight:800;margin:2px 0}
.stat .s{color:var(--muted);font-size:12px}
.stat.good{border-left:4px solid var(--green)}.stat.bad{border-left:4px solid var(--red)}.stat.neutral{border-left:4px solid var(--blue)}.stat.warn{border-left:4px solid var(--amber)}
.jobs li{padding:10px 0;border-bottom:1px solid var(--line);display:flex;justify-content:space-between;gap:10px}
.jobs li:last-child{border:0}
.jobs ol{margin:0;padding-left:20px}
.jobs b{display:block}.jobs .meta{font-size:13px}
.filters{display:flex;flex-wrap:wrap;gap:10px;align-items:flex-end;margin-bottom:16px}
.filters>div{min-width:150px}
.filters label{display:block;font-size:12px;font-weight:600;color:var(--muted);margin-bottom:3px}
.filters select,.filters input{padding:8px 10px}
.bar{height:8px;background:var(--grey-l);border-radius:4px;overflow:hidden}
.bar i{display:block;height:100%;background:var(--blue)}
.bar.red i{background:var(--red)}.bar.green i{background:var(--green)}
.pill-row{display:flex;flex-wrap:wrap;gap:8px;margin:6px 0}
.login{min-height:100vh;display:grid;place-items:center;background:var(--navy)}
.login .box{background:#fff;border-radius:16px;padding:36px;width:380px;max-width:92vw}
.login .brand{color:var(--navy);padding-bottom:20px}.login .brand small{color:var(--muted)}
.copy{border:0;background:transparent;cursor:pointer;color:var(--muted);padding:2px 5px;border-radius:5px}.copy:hover{background:var(--grey-l);color:var(--blue)}
.actions{display:flex;gap:10px;flex-wrap:wrap;align-items:center}
.muted{color:var(--muted)}
.hint{background:var(--grey-l);border-radius:9px;padding:10px 14px;font-size:13px;color:#334155;margin:10px 0}
details summary{cursor:pointer;font-weight:600;color:var(--blue)}
.formula{display:grid;grid-template-columns:220px 1fr;gap:6px 16px;font-size:13.5px}
.formula code{background:var(--grey-l);padding:2px 6px;border-radius:5px;font-size:12.5px}
.empty{padding:28px;text-align:center;color:var(--muted)}
.split{display:grid;grid-template-columns:1fr 1fr;gap:18px}
@media(max-width:1000px){.split{grid-template-columns:1fr}}
.dq{border-top:4px solid var(--red)}.cp{border-top:4px solid var(--green)}
.warnbox{background:var(--amber-l);border:1px solid #fde68a;border-radius:9px;padding:10px 14px;font-size:13px;margin-bottom:12px}
.cb{display:flex;align-items:center;gap:8px;margin:8px 0}
.cb input{width:auto}
/* v4: compact calling screen */
.content{padding:18px 24px}
.card{padding:14px 16px;margin-bottom:14px}
.card h2{font-size:15px;margin-bottom:8px}
.grid{gap:14px}
.kv{grid-template-columns:132px 1fr;gap:7px 10px;font-size:13.5px}
.kv .v.big{font-size:16px}
.kv .v.xl{font-size:19px;font-weight:800}
.kv .v.xl a{color:var(--text)}
.kv .v.xl a:hover{color:var(--blue);text-decoration:none}
.acts{display:inline-flex;gap:4px;margin-left:6px;vertical-align:middle}
.mini{display:inline-flex;align-items:center;gap:3px;border:1px solid var(--line);background:#fff;color:var(--blue);border-radius:6px;padding:2px 7px;font-size:11.5px;font-weight:700;cursor:pointer;text-decoration:none!important;vertical-align:middle;font-family:inherit}
.mini:hover{background:var(--blue-l)}
.mini.done{background:var(--green-l);color:#166534;border-color:#bbf7d0}
.clamp{display:-webkit-box;-webkit-line-clamp:3;-webkit-box-orient:vertical;overflow:hidden}
.clamp:hover{-webkit-line-clamp:unset}
h1.co{font-size:30px;margin:0 0 4px}
.hdr{margin-bottom:2px}
a.banner{padding:9px 14px;margin:6px 0 12px;display:inline-flex;text-decoration:none!important;max-width:none}
a.banner small{margin-left:10px;color:#3b82f6}
.banner span:last-child{font-size:18px;margin-left:10px}
summary.banner.sm{padding:8px 12px;margin:12px 0 0;font-size:13px;list-style:none;display:flex;justify-content:space-between}
summary.banner.sm::-webkit-details-marker{display:none}
.others .other{margin-top:12px;padding-top:10px;border-top:1px solid var(--line)}
.jobs li{padding:8px 0}
.jobs .vj{white-space:nowrap;font-weight:700}
.outcomes{gap:10px}
.oc label{padding:11px 14px;min-height:58px}
.oc-other{grid-column:span 2;opacity:.55;transition:.15s}
.oc-gbit{opacity:.55;transition:.15s}.oc-gbit.on{opacity:1}
.oc-gbit label.f{margin:2px 0 4px;font-size:13px}
.oc-gbit input[type=date]{padding:8px 10px}
.oc-gbit input:disabled{background:var(--grey-l)}
.fixwrap{display:inline}
.mini.warn{background:var(--amber-l);color:#92400e;border-color:#fde68a}
.fixbox{display:block;margin-top:8px;padding:10px 12px;border-radius:9px;background:var(--grey-l);border:1px solid var(--line);font-size:13px;font-weight:500;line-height:1.9}
.fixbox a{font-weight:700;font-size:15px}
.fx-ok{color:#166534;font-weight:700}.fx-bad{color:#991b1b;font-weight:700}
.fx-warn{color:#92400e;font-size:12.5px;line-height:1.4;margin-top:4px}
.cbdue{margin-top:6px;font-weight:700;color:#155e75;background:#ecfeff;border:1px solid #a5f3fc;border-radius:8px;padding:4px 10px;display:inline-block;font-size:12.5px}
@media(max-width:900px){.oc-other{grid-column:1 / -1}.oc-gbit{grid-column:1 / -1}}
.oc-other.on{opacity:1}
.oc-other label.f{margin:2px 0 4px;font-size:13px}
.oc-other textarea{min-height:64px}
.oc-other textarea:disabled{background:var(--grey-l)}
.prev{background:#fff;border:1px solid var(--line);border-radius:10px;padding:8px 14px;margin-bottom:14px;font-size:13px;color:#334155}
.foot{display:flex;justify-content:space-between;color:var(--muted);font-size:12.5px;padding:6px 2px 0}
.badge{background:var(--red);color:#fff;border-radius:999px;padding:1px 7px;font-size:11px;margin-left:auto}
textarea{min-height:96px}
.btn.big{padding:13px}
@media(max-height:820px){.kv{gap:5px 10px}.card{padding:12px 14px}h1.co{font-size:26px}}
.kv .v.xl .muted{font-size:13.5px;font-weight:500}
/* v11: phone action row + fix panel layout */
.mini{white-space:nowrap}
.acts{display:flex;flex-wrap:wrap;gap:4px;margin:4px 0 0 0}
.kv .fixbox{margin-left:-142px;width:calc(100% + 142px)}
.fixbox .fx-line{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.kv .v.xl .fixbox a{font-size:15px}